-
1. After installing the GPS locator, the vehicle's track is incorrect and the drift is serious?
This problem is usually caused by poor satellite signals.
1. When our vehicle is driving or stopped, we usually encounter tunnels, high-rise buildings, or places with many trees. In this case, the GPS signal will be weak or even completely blocked. The device cannot receive the signal, and inaccurate positioning will occur.
2. When the device GPS signal is interfered with or blocked, the device will automatically switch to base station positioning or WIFI positioning according to the strength of the surrounding signal source. When the surrounding base station signal is strong, the device will automatically connect to the base station positioning. -
2. Why does the data in the operation statistics not match the actual situation? The mileage statistics do not match the actual mileage?
The operation statistics function on the monitoring platform is based on the location information uploaded to the monitoring platform by the locator. The location information of the locator may be restricted by factors such as signals, environment, and failures. In other words, if the locator is offline or not located, and there is no accurate location data, the operation statistics data may automatically supplement some data, but this will have some errors with the actual route. Therefore, the operation statistics on the monitoring platform can only be used as a reference.
-
3. Why is there no reply or wrong reply when sending mobile phone commands to the vehicle locator?
This situation is generally related to the SIM card and signal. You can check the situation of the SIM card:
1. Call the number on the SIM card of the vehicle locator to see if there is any arrears
2. Check whether the SIM card has activated the GPRS traffic package and SMS service.
3. The signal in the area is poor and the SMS gateway is delayed. -
4. The gps locator cannot be turned on
The battery of the wireless device is exhausted and needs to be replaced or charged in time; the wiring of the wired device is poor, and the device route should be rechecked.
-
5. The gps positioning track is a straight line
The straight line of the positioning track is mainly caused by the signal of the installation location. In a weak signal environment, unstable positioning will lead to the straight line. These are all normal phenomena.
If it is a hardware failure of the device, the device restarts during use, resulting in the loss of device positioning data, then the device needs to be returned to the factory for processing. -
6. What should I do if the GPS locator shows that it is expired or owed fees?
“Expired and owed fees” means that the usage period of the locator service platform has expired. Users only need to pay the platform usage fee to the service provider.